The procedure is the same for both promotional vouchers and gift vouchers:

• Once you have chosen your products and placed them in your shopping bag, proceed to the checkout to complete your purchase.
• Now choose your payment method. On this page, you can also enter your promotional voucher code. Click on Redeem to use your discount. (If you forget to enter it here you will have another chance during the checkout process, before you complete your purchase).
• The discount amount is automatically deducted from the total order value.
• Click on 'Next' to see a summary of your order. If necessary, you can still amend your order at this stage.
• If you change your mind, you can delete your voucher code, either on the ‘Payment Method’ page or on the ‘Place Your Order’ page. Just click on the cross to the left of the discount.

Placing an online order requires just a few steps: By clicking on the 'Shop Categories' you will see our full range of products, you can either select a certain category or simply select all. You can now easily browse the website. To add a product to you box, just click 'Add to box' and use the - or + to add or remove any item. You will see how much your box total is, and how much you're saving!

Can't find the items you are looking for? You can also search for the brand or product you're looking for in the search bar.

Need more help? Click on the 'Contact us' page and we will get back to you as soon as possible

We accept Mastercard, Visa, American Express, Maestro, Solo, Visa Electron and Visa Debit cards.

There are a few ways you can get our attention. If you need help with anything you can contact us by leaving us a note with you oder number on the 'contact us page'. We are a small team, so please allow 24 hours to get back to you, however we will be as quick as we can!
You can also get in touch with us by social media. We have Twitter, Instagram and Facebook, you can find us by searching '@eashouk'  

Help@easho.co.uk

For any technical difficulties you are experiencing with our website, please email us on help@easho.co.uk

If you have correctly entered all your information and are unable to complete the checkout process, we may need further information for our security check. Please contact us by emailing us on the contact page.

To check the latest update on your order, sign to your Account Page and click on My Orders. Here you will be able to see all your current and past orders with their status. If you have checked out as guest, this order will not be seen here, but any future orders will be.

Once we have shipped your order, you will receive a shipping notification that includes tracking information. We work with DPD so you will be able to track, leave notes and assign a delivery slot for your delivery! Please allow 3-5 working days for delivery before getting in touch.

Click on Login, which can be found on the top right-hand corner of your screen. Enter your email address under 'I am a new customer' and click on 'Next'. Please complete all fields marked with an asterisk *. As stated in our privacy policy, we do not forward your personal data to third parties. Once you have completed the registration, you will receive a confirmation email. We suggest that you check the information in this email carefully, making sure it is correct. To confirm your registration click on the link provided in the email. Once your registration has been confirmed, you can login and start shopping. If the address you want your order delivered to is not the same as your billing address, please also provide your delivery address. If not your order will be sent to your billing address.

Our subscribers receive a newsletter twice a week containing the latest hot topics and news. In addition, our subscribers receive a newsletter supplement on a special topic regarding the latest fashion each Tuesday. We will be sure to keep you up to date with any special promotions too!

Oh no! I do hope we arent bothering you.. However you can either unsubscribe using the link in the newsletter (top or bottom) or directly in your account by clicking on 'Newsletter Unsubscribe'. You are also welcome to contact our customer service. Important: Please do not mark these emails as spam, as this may also block the delivery of other important emails from us (order confirmation, etc.).

We use a company called DPD. We recommend that you add your mobile number and email address in when you create an account. Why? Because we can then text you with an hour time frame of when your box will arrive. With DPD you can also text back and ask for them to leave it with a neighbour or come back another day.

With DPD you can also text back and ask for them to leave it with a neighbour or come back another day. If your parcel is being delivered by Parcel Force, they will attempt to deliver this twice or leave it at your local Post office.

NO joining fees, NO contracts, and NO memberships. You’re tied to absolutely nothing.

Yes, easily done. Click onto your account then press the 'edit' button. Here you will be able to change everything about your account like your password to your shipping details. 

That's totally up to you. It's about time you can spend your money on the things you actually want!

Please allow up to 5 working days before contacting us about your delivery. 

If you have checked out as guest, your order will not appear in your account for you to track but all future orders will be there. 

Looking for a confirmation email? It may have hidden itself in your junk/spam folder!

We normally get your orders shipped to you within 3 working days, but please allow up to 5 working days before contacting us.

We ship to mainland UK only

You can add or remove items from your box by simply using the - and + to change the quanitity.

All of our savings are updated regually against all your highstreet and online stores. 

We hope you will love your order, but if for any reason you are not satisfied with your product, you can return your purchase for up to fourteen (14) days from the date your purchase is delivered to you.

Items must be in their original, unopened packaging.

In order to return an item to us, please email help@easho.co.uk with your order number.

We will then send you back a returns label with details of where to send the products back to.

If you're looking for items to be shipped outside of the UK please email us at help@easho.co.uk with your requested order. Please note, international deliveries are subject to a minimum order size of 250gbp - get in touch for more information and a tailored quote.

The extra 1gbp that is showing is not an actual payment, it is a test charge that is used by the financial transaction company stripe to confirm that the card is valid. This will not be taken from your account

For more information please see this link

https://support.stripe.com/questions/why-does-my-customer-see-an-extra-1-00-charge-on-their-statement